COVID-19 Community Update

To our NORCAT Customers, Clients, and Community,

As part of our on-going communication with our community, I wanted to provide an update on NORCAT’s current state of affairs and our evolving plans going forward. Please keep in mind, we are working in unchartered waters and our plan will evolve as new information comes to light.

I want to again ensure our community and customers know that we are open for business. At this stage, all training must be booked and registered in advance in order for our customers, clients, and trainees to be able to access any of our training facilities in Ontario. Although our scheduling of program offerings will be somewhat disjointed over the coming few weeks, we feel it is important to offer the programs and services to ensure workers have the right skills to be both productive and safe on the job – all day, every day.

Building on this, we have some good news to share for our customers and clients:

First, as of Monday, July 6th, 2020, we are happy to announce that all NORCAT offices in Ontario will be re-opening to the public. This means the doors to our facilities in Thunder Bay, Timmins, Onaping, Sudbury, and Toronto will be unlocked during our regular business hours so we can better service our customers and partners.

Second, I am happy to report we have successfully made the necessary modifications to our Surface Miner Common Core, Forestry Development Series, and Underground Hardrock Common Core and will be re-starting the delivery of this program as of Monday, June 8th, 2020. For the Underground Hardrock Common Core, we have already begun to book new programs, so please contact 705-521-8324 ext.404 to learn more and / or register. For the Surface Miner Common Core program please contact your local office and for Forestry Development Series, please contact 1-855-966-7228 to learn more and / or register.

Third, as a reminder, across all NORCAT locations in Ontario, we are continuing to offer our most popular training programs with enhanced health and safety parameters. This includes our:

  • Service Type Common Core
  • Working-at-Heights
  • Joint Health and Safety Committee - Part I and II
  • Train the Trainer
  • Supervisor Training
  • Contractor Site-Inductions

For registration in any of these programs, please refer to your local office contact information below to learn more. In addition, please refer to our website registration portal at or you can call 705-521-8324ext. 301.

Next, we encourage all our customers to explore our catalog of on-line training and development programs. Over the past few months, we know that many workers have taken the opportunity to complete relevant, required, and helpful training that is needed once the economy begins its revival. Our programs can be accessed via our on- line training catalog portal at For any technical questions, please contact 705-521-8324 Ext. 450

Last, our Advisory Services group, Studio NORCAT, NORCAT Innovation, and our Underground Centre are operating and engaging with customers. Please refer to our website to connect with representatives from these departments.

For those customers interested in our Diamond Driller Assistant Common Core and Equipment Simulation Training please stay tuned. We are in the final stages of modifying the delivery of these programs with enhanced health and safety parameters and will have an announcement in the coming weeks about our program re-start dates. If you are interested in registering for any of these programs, please contact our Sudbury office at 705-521-8324 Ext. 301.

Thank you for your understanding and continued trust as we manage through this time together. This is a very fluid situation and NORCAT urges everyone to follow the guidelines and protocols put forth by public health officials to keep our workplaces, families, and communities safe and healthy.

Don Duval | CEO NORCAT |

NORCAT Ontario Offices – Contact Information

NORCAT Sudbury

Registration and Technical Support
705-521-8324 ext. 450

NORCAT Timmins

Registration and Technical Support
705-269-0040 | 705-465-0352

NORCAT Thunder Bay

Registration and Technical Support
1-855-966-7228 | 807-628-6012

NORCAT Greater Toronto Area (GTA)

Registration and Technical Support
647-317-0915 | 416-616-0252